Help Desk
● OnlineAll GD&T parsing errors, license activation locks, and AS9102 Form 3 characteristic questions are triaged directly by core engineering specialists.
| Ticket # | Subject & Category | Priority | Status | Last Updated | Action |
|---|---|---|---|---|---|
| Loading your tickets… | |||||
Select a Ticket
Click any ticket on the left to view response history and reply directly to engineering specialists.
Open Engineering Support Request
Frequently Asked Questions & Docs
Import vector PDFs or raster drawings scanned at 300 DPI+ for crisp feature control frame extraction (ASME Y14.5 / ISO 1101).
No. BalloonPlot desktop operates 100% offline on your local CPU/GPU for maximum aerospace/defense CAD IP security.
Click Export Inspection Report in the desktop client to generate AS9102 Form 1/2/3 or PPAP tables with auto-sequenced characteristic numbering.
Each license key binds to your computer's motherboard/CPU hardware ID. If you change laptops or format your OS, simply submit a quick ticket under License Key for a 1-click machine reset.